These Terms of Service ("Terms") are a binding agreement between you and SEMPERX INC governing your use of the OTRKeychain website, web application, and mobile applications (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Our Privacy Policy explains how we handle your information and is incorporated into these Terms by reference.
You must be at least 18 years old and able to form a binding contract. The Service is intended for business use by truck owner-operators, drivers, and small carriers. If you use the Service on behalf of a company, you represent that you are authorized to bind that company, and "you" includes that company.
You are responsible for the accuracy of your registration information, for keeping your password and PIN confidential, and for all activity under your account. Tell us promptly at help@otrkeychain.com if you believe your account has been accessed without your permission.
Biometric or PIN unlock is a convenience feature on your device. It does not replace your password and does not by itself secure your account if your device is compromised.
The Service is offered on paid monthly subscription plans. Plan names, prices, and included features are shown at the point of purchase and may change as described in Section 5.
Automatic renewal. Subscriptions renew automatically each month at the plan price shown at purchase, and continue until you cancel. The renewal terms are shown before you enter payment details. You can cancel at any time in Settings → Billing, or through the relevant app store for an in-app purchase, and you keep access until the end of the period you have already paid for.
Web subscriptions. Payments made through our website are processed by Stripe. We do not receive or store your full card details. Your subscription renews automatically each month until cancelled, and you authorize us to charge your payment method on each renewal.
In-app subscriptions. Subscriptions purchased inside our mobile applications are processed by the applicable app store (Google Play or, where offered, Apple). Those purchases are also governed by that store's terms, and billing, renewal, and refunds for them are subject to that store's billing and refund systems and policies. To cancel an in-app subscription, use the subscription settings in that store.
Promotional codes. We may offer promotional or introductory pricing. Codes have no cash value, may carry their own conditions and expiry, cannot be combined unless we say so, and may be withdrawn at any time.
Taxes. Prices are exclusive of any sales, use, or similar taxes. Where we are required to collect such taxes, they will be shown and added at checkout; otherwise you are responsible for any taxes arising from your purchase.
We may change plan features or prices. For an existing paid subscription, we will give you reasonable advance notice before a price increase takes effect, by email or in the Service, and the new price applies from your next renewal after that notice. If you do not accept the change, you may cancel before it takes effect.
You may cancel at any time from within the Service or, for in-app purchases, through the relevant app store. Cancellation stops future renewals. Your access continues until the end of the billing period you have already paid for.
Payments already made are non-refundable, and partial months are not prorated, except where a refund is required by law or where the app store handling your purchase applies its own refund policy. If something has gone genuinely wrong, contact us at help@otrkeychain.com — we would rather hear about it than not.
You own your records. The loads, expenses, documents, and other content you enter or upload ("Your Content") remain yours. We do not claim ownership of Your Content, and we do not sell it or share anything that identifies you, your business, or an individual load.
You grant us the licence needed to operate the Service for you: to store, back up, process, transmit, and display Your Content so the Service works, including processing it through the service providers listed in our Privacy Policy.
Aggregated and de-identified insights. We may also use operational data to produce aggregated, de-identified statistics and industry insights — for example lane and rate benchmarks or fuel-cost trends — as described in our Privacy Policy. These are built so they do not reasonably identify you, your business, or any individual load, and we will update the Privacy Policy and, where appropriate, give you a choice before using information in any way that could identify you individually.
You are responsible for Your Content — that you have the right to upload it, and that it is accurate. You can export your data from within the Service, and you can request deletion of your account and data at any time through our account deletion page.
OTRKeychain is a bookkeeping and record-keeping tool. It is not an accountant, tax preparer, attorney, or compliance service, and nothing it produces is tax, accounting, legal, or financial advice.
Calculations the Service performs — including cost per mile, profit and loss, per-diem deductions, IFTA mileage, and settlement reconciliation — are conveniences based on the information you enter and on assumptions that may not fit your situation. Tax rules and per-diem rates change, and they vary by circumstance.
Review your own numbers, and consult a qualified professional before filing a return or making a financial decision. You are responsible for what you file.
Features that store or organize compliance paperwork — registration, insurance, DOT and permit documents — help you keep records in one place. They do not make you compliant. Meeting DOT, FMCSA, IFTA, and any other regulatory obligation remains entirely your responsibility, including keeping documents current and producing them when required.
Some features use artificial intelligence to read documents and suggest values — for example, pulling a rate, date, or amount off a rate confirmation or receipt. These outputs are suggestions and may be incomplete or wrong. They are presented for you to review before saving. Do not rely on an AI-extracted figure without checking it against the source document.
Documents you scan are processed by the AI providers identified in our Privacy Policy. Daily limits may apply to AI features depending on your plan.
You agree not to:
We work to keep the Service running, but we do not promise it will be uninterrupted or error free. We may modify, suspend, or discontinue features, and we may perform maintenance that makes the Service temporarily unavailable. The Service depends on third parties — hosting, storage, payment, and AI providers — whose outages can affect it.
Keep your own copies of anything you cannot afford to lose. The export feature exists for that reason.
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, if your payment fails and is not cured, or if we are required to by law. Where reasonable, we will give you notice and an opportunity to fix the problem first.
If we terminate your account without cause, contact us at help@otrkeychain.com and we will refund the unused portion of your current billing period. Following termination, we handle your data as described in our Privacy Policy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR FREE, OR THAT ANY CALCULATION OR AI OUTPUT WILL BE ACCURATE. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SEMPERX INC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow these limits, so they may not fully apply to you. Nothing in these Terms limits liability that cannot lawfully be limited.
You agree to indemnify and hold harmless SEMPERX INC and its officers and agents from any claim, loss, liability, and reasonable legal fees arising out of Your Content, your use of the Service, or your breach of these Terms or of applicable law.
The Service integrates third parties including payment processors, hosting and storage providers, and AI providers. We are not responsible for their services, and your use of them may be subject to their own terms.
If you obtained our application from an app store, you acknowledge that these Terms are between you and SEMPERX INC and not with that store, that the store is not responsible for the application or for support, and that the store is a third-party beneficiary entitled to enforce these Terms against you.
We may update these Terms. When we do, we will change the "Last updated" date and, for material changes, give notice by email or in the Service before they take effect. Continuing to use the Service after that means you accept the revised Terms.
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. You and SEMPERX INC agree that any dispute will be brought exclusively in the state or federal courts located in the State of Florida, and both parties consent to the personal jurisdiction of those courts.
By using the Service you consent to receive communications from us electronically — by email or through the Service — including notices required by these Terms, billing and renewal notices, and service messages. You agree that electronic notices satisfy any legal requirement that such communications be in writing. Marketing email is separate and you can unsubscribe from it at any time without affecting service messages.
If you send us ideas, suggestions, or feature requests, we may use them without restriction and without owing you compensation or attribution. This does not give us any right to Your Content, which is covered by Section 7.
We are not liable for any failure or delay caused by events beyond our reasonable control, including outages at our hosting, storage, payment, or AI providers, internet or network failures, natural disasters, labour disputes, or government action. We will make reasonable efforts to restore the Service when such an event ends.
Sections that by their nature should continue after these Terms end do continue, including Section 7 (your data and content), 8 (not professional advice), 9 (compliance documents), 14 (disclaimer of warranties), 15 (limitation of liability), 16 (indemnification), 19 (governing law and disputes), and this Section 23.
If any provision of these Terms is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Service.
SEMPERX INC
7089 Stonelion Cir
Jacksonville, FL 32256
Email: help@otrkeychain.com